Aurigma image upload error - Package error occured: error code = 0x00000000 (Fine in Chrome not in IE 8)

Question

When running the Aurigma Image Upload control in debug mode I get the following error:

Package error occured: error code = 0x00000000

Has anyone else had this issue or know what it means in more detail?

I notice my custom package values don't all get posted even though they are set correctly on the client side.

I add values like this:

uploader.metadata().addCustomField('Comments', $('#Comments').val(), false);

My upload size per request is only about 300kb so shouldn't be an issue.

Anyone had similar issues? It works perfectly in chrome..

Answer 1

This error was occurring because with the ActiveX version which works with IE only, there is a limit of 100 custom meta data items per request.

This causes the loss of some of the data causing the error.

Hope this helps someone.

They are increasing this limit with the next version too. Until then you can use there file tag feature which allows you to bundle up related sets of meta.

Answer 2

Actually there are two Image Uploader controls: one of them is ActiveX which works with IE only and another is Java applet which works with all other browsers. They have different codebases and work slightly different in some cases.

In debug mode you should get information about HTTP response from server. If there is no info, you can check Error event in order to see response code and error page if they are exist.

Also you can try to debug your upload sessions with Fiddler. It can give some useful information.

If nothing helps – post your problem to Aurigma forum or create support case.