Apple Notarization: An error occurred while processing the json request (1268)

Question

Issue

I'm having an issue notarizing my app using xcrun command:

xcrun altool --notarize-app --primary-bundle-id "com.foobar.fooapp" --username="[email protected]" --password "@keychain:Developer-altool" --file ./myapp.pkg

I'm checking for notarization status using:

xcrun altool --notarization-history 0 -u "developer@***" -p "@keychain:Developer-altool"

But as I can't get anything except a Notarization In Progress status, it seems the notarization is failing (it generally takes around 5 min in my context).

I'm using this step by step for months and nothing seems to have changed on the Apple side since then.

What I tried

• I reproduced the step by step hundreds of time automatically (script), and it kept returning the same output message.

• I used the following command to review a detailed log:

xcrun altool --notarization-info "Your-Request-UUID" \
             --username "[email protected]" \                                    
             --password "@keychain:Developer-altool"   

There I got a JSON URL with the message: An error occurred while processing the json request. (1268)

Question

Any idea why I can't notarize my app with the step by step above?

Answer 1

When I first checked today, the Apple System Status was returning that everything was working as expected.

However, it states now that there is a Developer ID Notary Service - Outage on the Apple Developer side.

Therefore, the solution is probably to wait for the outage to be resolved before trying the notarization process again.

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EDIT: The outage ended on Apple side and I could notarize my app again!