Anylogic: Measuring time spent in service

Question

In the following model Image the graph visualizes the service block's utilization. However, this utilization represents the average number of agents being processed.

I would like to find out the amount of time the service block is delaying agents during the model's total run time. This would provide me with a more accurate representation of the capacity utilization. Is this possible?

Answer 1

you can use a dataset or a statistics element (found in the analysis palette) or even a collection and add values like this:

On enter delay:

agent.enterTime=time();

On exit (or on at exit)

data.add(time()-agent.enterTime);

Of course this requires you to add a variable called enterTime in your agent.