Android:Nexmo Call Api is not working for IVR call

Question

I am implementing IVR calling in my app. My voice xml code hosted on public server is below.
I have followed all the steps given on Nexmo website , even getting status code =0 which means success, but I am not receiving any call. Any idea where I am mistaking?

<?xml version="1.0" encoding="UTF-8"?>
<vxml version = "2.1" >
   <menu dtmf="true">
      <property name="inputmodes" value="dtmf"/>
      <prompt>
         For sales press 1, For support press 2.
      </prompt>
      <choice dtmf="1" next="#sales"/>
      <choice dtmf="2" next="#support"/>
      </menu>
   <form id="sales">
      <block>
      <prompt>
         Please wait while we transfer the call
      </prompt>
      </block>
         <transfer name="MyCall" dest="tel:+4400000001" bridge="true" connecttimeout="20s"/>
      </form>
      <form id="support">
      <block>
      <prompt>
         Please wait while we transfer the call
      </prompt>
      </block>
         <transfer name="MyCall" dest="tel:+4400000002" bridge="true" connecttimeout="20s"/>
   </form>
</vxml>

For IVR Calling i hav used following code snippet

if(id == R.id.action_call){
            CallRequest request=new CallRequest();
            request.setApiKey(ApiConfig.NEXMO_KEY);
            request.setApiSecret(ApiConfig.NEXMO_SECRET);
            request.setTo("919582455283");
            request.setAnswerUrl(ApiConfig.ANSWER_URL);
            Toast.makeText(MainActivity.this,"Initiating call...",Toast.LENGTH_LONG).show();
            App.getRestClient().doMakeCall(new RequestCallback<CallResponse>() {
                @Override
                public void onRestResponse(Exception e, CallResponse result) {
                    if (e==null){
                        Toast.makeText(MainActivity.this,result.toString(),Toast.LENGTH_LONG).show();
                    }else {
                        Toast.makeText(MainActivity.this,e.getMessage(),Toast.LENGTH_LONG);
                    }
                }
            }, Constants.CALL_BASE_URL,request);
            return true;
        } 

Here i got SUCCESS in CallResponse but not receiving any call.

Answer 1

Disclosure: I work for Nexmo.

The status property on a voice call just means the request was successfully queued (all the parameters were valid, the authentication was correct, etc).

If you pass an error_url in the initial request, you'll get some information on why you're not getting the call. The docs on that are here.

You can also send the support team the call-id you get in the response, and see if there's more information they can provide.