I am having troubles capturing user's alphanumeric inputs to Amazon Lex slot via Amazon Connect (voice) - for example - the bot can't completely capture inputs like A1234567B. Has anyone encountered the same issue? If so, may I know your approach on it?
Alphanumeric inputs to Amazon Lex slot via Amazon Connect
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Assuming it is simply an issue with voice recognition then I have used the methods below to make the string easier to get correct, depending on your use case: