500 Internal Server Error - TS3 Module WHMCS

865 views Asked by At

I am running a WHMCS website, we are going to offer Teamspeak 3 servers soon, we are using CPanel to host the website. Our current version of WHMCS is 7.0, it is licensed.

We are using a Windows VPS with a firewall that is currently turned off to host the TeamSpeak 3 servers. We have an API (using node.js) that is working with the module,

Everything works fine except one thing, when I enter the clientarea and goes to my TeamSpeak control panel I see buttons that says "start, stop, ban, settings" and all that, I can basicly turn on or off the teamspeak server from the control panel, but when I click any of those buttons my website just keeps loading and loading, the only way to stop it is to clear cookies. I forgot to mention that when I click e.g "stop" the teamspeak server actually stops, but the website keeps loading and it wont be solved until I clear cookies. Image on the Control Panel

I can't find anything in the logs. The API is running on "http://VPS-IP:3000" And the port is open, I have no clue why this is happening. I also get this error if I wait for about 20 minutes after I've clicked on of these buttons.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at [email protected] to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

1

There are 1 answers

0
Tim Connor On

You really should look into your server error log file. Check if it updated at all? Take a look into /var/log directory and see if any general log activity exists?

This kind of problems always affects in the logs if not configured otherwise.

Regards.