403 error on installing SuiteCRM

Question

I've got 403 Forbidden error while installing SuiteCRM on shared hosting in the phase where you need to enter database credentials.

On a console, there's a report 403 (Forbidden) on file /cache/include/javascript/sugar_grp1_yui.js which leads to YAHOO is not defined error and makes installation unable continue.

Full error when accessing the file directly by url

Forbidden
You don't have permission to access /n/sfck/SuiteCRM-7.10.4/cache/include/javascript/sugar_field_grp.js on this server.
Server unable to read htaccess file, denying access to be safe

I have tried

• Set permission of SuiteCRM-7.10.4 folder to 755
• Disable all .htaccess file (Including the WordPress one)
• Create blank .htaccess file to /cache/include/javascript

Notes

• I have tried to move the conflicted file to the upper folder and it can be accessed normally (This problem only occurs in some folder).
• There's a WordPress installed on my site (not sure if this affected the installation).
• My site uses DirectAdmin.

Answer 1

Your cache folder seems to be not writable by webserver (as it should), make sure you've done:

sudo chown -R www-data:www-data .   #or whoever else user your server use
sudo chmod -R 755 .
sudo chmod -R 775 cache custom modules themes data upload
sudo chmod 775 config_override.php 2>/dev/null

according to SuiteCRM installation steps.