403 Error in Cybersource - what permissions do we need to call the API

Question

We are trying to call the Cybersource API and are getting the following message: errors: type: forbidden message: Request not permitted

(please see image attached).

We are using this API https://developer.cybersource.com/api-reference-assets/index.html#token-management_customer_create-a-customer and the authetication keys for the current test account we have.

The question will be: What permissions should we take into account to be able to call that API?

Thanks for any help!

Chris

enter image description here

Answer 1

I faced a very similar issue to you just the other week - and was able to get some feedback from the CyberSource team.

Basically - they only have payment services in the sandbox environment - the rest of the services (like token management) will be available in test environments once contracts are in place.